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Data Driven Decision Making in Industrial Laundry Operations

How the right KPIs drive profit and control

Data Driven Decision Making in Industrial Laundry Operations

Tom Vermeulen CFO at ABS Laundry Business Solutions, where focus lies on strengthening financial control, improving decision quality, and translating operational performance into sustainable business value. Coming from outside the laundry industry, Tom Vermeulen quickly recognised how operationally sophisticated these businesses are. “The logistics alone are genuinely complex,” he says. “Managing large volumes across clients,...

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Efficient and Error Free Packing for Industrial Laundries

Modern industrial laundries rely heavily on structured processes to manage packing, inventory, and customer deliveries. As volumes increase and workflows become more complex, it becomes essential to maintain accuracy, visibility, and control throughout the entire packing process. The updated Unique Bundles feature is part of ABSSolute Infinity, a broader platform evolution designed to modernize and...

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I AM ABS – Colin Harthorn, Customer Support

Providing seamless support for complex software requires skill, patience, and a strong sense of responsibility. For Colin Harthorn, Customer Support em in the CPS department at ABS, it started with an interview at the US Minneapolis office right out of college. Today, Colin helps customers solve issues that impact their business, ensuring smooth operations and...

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ABS Takes the Stage at HCSC Customer Education Conference

ABS was invited to present at the HCSC Customer Education Conference, bringing implementation expertise and a vision for the future of healthcare laundry management to an audience of more than 90 hospital and healthcare representatives. The Event Hospital Central Services Cooperative holds its Customer Education Conference every two years, bringing together healthcare organizations to share...

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ABS Appoints Jack Nabuurs as Chief Delivery Officer

BOXTEL, The Netherlands – March 30, 2026 ABS Laundry Business Solutions has appointed Jack Nabuurs as Chief Delivery Officer (CDO), further strengthening its global delivery capabilities as the company continues to grow. He will join the ABS Management Team and officially start in his new role on 30 March 2026. Jack brings a strong background...

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The Hidden Revenue Inside Laundry Invoices

Peter van Kessel – COO By updating billing methods and improving data compliance, several laundry operations discovered hidden revenue streams that significantly boosted their earnings. In industrial laundry operations, most conversations revolve around production efficiency. Topics such as washing capacity, logistics, automation, and staffing often dominate management discussions. According to Peter van Kessel, COO of...

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Strengthening Our Presence in the United States & Canada

With new customers approach, we’ve been growing steadily across the United States and Canada, with an expanding customer base and team. North America has become an increasingly important region for ABS, and our new Minneapolis office marks a key milestone in that journey. The move to a larger facility allows us to better support customers...

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How Shortridge Laundry Thrives with ABS at the Heart of Operations

Running one of the UK’s longest-standing industrial laundries while keeping up with modern technology and efficiency requires the right systems and support. Susan Peat, Operations Director at Shortridge Laundry, explains how partnering with ABS has helped the company maintain exceptional service, high quality, and continuous innovation. A Legacy of Service and Quality Shortridge Laundry,...

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Give the Right Access to the Right People at the Right Time

Modern industrial laundries rely heavily on digital systems to manage production, logistics, garment tracking, and customer data. As operations become increasingly data driven, it becomes more important to ensure that employees have the correct level of access to the systems they use every day. Controlled access helps protect sensitive information, prevents unintended system changes, and...

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I AM ABS – Anca Stamatopol, QA Automation Team Lead

What does it take to keep complex software running flawlessly day after day? For Anca Stamatopol, now QA Automation Team Lead at ABS, it started with a chance conversation at a job fair, a dash of curiosity, and zero professional experience. Today, 17 years later, she leads the Quality Assurance automation team, ensuring that automated...

27 February 2026

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Cyber Security: Protecting Laundry Data in a Digital World

What would happen if the production system of an industrial laundry suddenly became unavailable for 24 hours? No order processing, no tracking, no planning, no deliveries leaving the site. For many organizations, that scenario feels unlikely. Yet in practice, it is closer to reality than often assumed. As a Solutions Architect at ABS, Joris Minnaar...

18 February 2026

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Updated Helpdesk Phone Number for the United States

We have updated the helpdesk phone number for customers in the United States. The helpdesk can now be reached via +1 833 200 4339. This dedicated support line connects directly to the ABS customer support team. Colin, Leban, Nick and Maksym are available on the other end of the line to assist with questions, technical...

10 February 2026

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ABS Supports Laundry Open Week 2026 for Operational Excellence

Following the success of last year’s edition, Laundry Open Week 2026 will once again highlight the career potential and long term opportunities within the industrial laundry sector. The initiative is organised as a collaborative effort together with the European Textile Services Association (ETSA) and several national associations. Taking place from 16 to 20 March 2026,...

28 January 2026

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ABSSolute Infinity: Made for Your Industrial Laundry

ABSSolute Infinity is the next generation of production control from ABSSolute Laundry Business Solutions. It was designed to meet the growing complexity of industrial laundry operations, where higher customer requirements and the need for real time insights demand more flexible, efficient, and fully integrated production systems. Infinity introduces a modern, browser based solution that seamlessly...

28 January 2026

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A Message from Our CEO

Our Focus and Commitment for 2026 ABS Laundry Business Solutions continues to evolve in response to a rapidly changing industrial laundry landscape. Increasing operational complexity, higher customer expectations, and growing dependence on digital systems require solutions that are stable, scalable, and future ready. Industrial laundry operations depend on systems that must perform reliably every single...

28 January 2026

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ABS Management Days 2025

Pictured from left to right: Robert Tye (Marketing Director), Marien van Bezooijen (Chief Executive Officer), Rob Helsen (Chief Product Officer), Tom Vermeulen (Chief Finance Officer), Diana Petrisan (Chief Software Development Officer), Robert de Vries (Manager IT Services & Support), Hans van Hal (Solutions Architect), Michiel van Dijk (Manager Customer Support), Joris Minnaar Solutions (Architect), Peter...

4 November 2025

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