Implementation Project Coordinator, USA

About the Role

We’re looking for an Implementation Project Coordinator to design, standardize, and continuously improve how projects are delivered across our U.S. organization, in close partnership with our EU teams.

This role is ideal for someone who thrives at the intersection of process, people, and tools. You’ll own project delivery standards, serve as the functional owner of Jira for project execution, and act as a coach and governance partner to our project teams. Your goal is to create clarity, consistency, and visibility.

You won’t be managing projects directly day-to-day. Instead, you’ll enable teams to deliver predictably by giving them the right frameworks, training, and guardrails.

What You’ll Do

Own Project Management Processes & Standards
• Design and maintain a standardized project lifecycle (intake, kickoff, delivery, closeout)
• Define and document workflows, status definitions, templates, and escalation processes
• Align U.S. project practices with EU teams

Jira Ownership & Best Practices
• Serve as the functional owner of Jira for project delivery
• Define workflows, issue types, and reporting standards
• Build dashboards for project health and risk visibility

Team Enablement & Coaching
• Train teams on project processes and Jira best practices
• Act as a coach and resource for delivery questions

Project Oversight & Governance
• Identify risks early and support course correction
• Facilitate escalations when projects are at risk

Cross-Regional Collaboration
• Partner with U.S. and EU stakeholders on planning and alignment
• Serve as a liaison between regions

Communication & Visibility
• Establish consistent reporting standards
• Provide leadership visibility into delivery trends and risks

What We’re Looking For:

Required Qualifications
• 5–8+ years of project management or operations experience
• Proven experience improving project management processes
• Strong Jira expertise
• Experience with cross-functional teams
• Ability to influence without authority

Preferred Qualifications
• SaaS or enterprise software experience
• Global or EU team collaboration
• Agile, Hybrid, or Waterfall methodologies
• PMP, Scrum, or similar certification

Key Competencies
• Process design and improvement
• Coaching and enablement
• Clear communication
• Risk management
• Cross-cultural collaboration

What You Can Expect From Us:

Career Growth: Develop your skills in a global industry, with opportunities for professional growth at a company known for its expertise.
Stability: We value long-term relationships and offer a secure, steady career path.
Benefits: Competitive salary, health insurance, and generous European vacation days.
Work Culture: Enjoy a casual yet professional environment at an established Dutch company (listed on Nasdaq in Stockholm).
Training & Development: ABS Academy offers a training program to new colleagues and continuous training after your start with ABS.
Work Location: On-site employment at our office in Minneapolis, occasional traveling may be required (as this strengthens customer relations and your understanding of the laundry industry).