Marien van Bezooijen

Our Focus and Commitment for 2026

ABS Laundry Business Solutions continues to evolve in response to a rapidly changing industrial laundry landscape. Increasing operational complexity, higher customer expectations, and growing dependence on digital systems require solutions that are stable, scalable, and future ready. Industrial laundry operations depend on systems that must perform reliably every single day. This reality continues to guide how ABS invests, develops, and sets priorities.

Over the past period, ABS has focused on strengthening its foundation while preparing for long term growth. The direction for 2026 is shaped by practical experience, close collaboration with customers and partners, and a clear focus on reliability and predictability.

 

A Solid and Proven Foundation

ABS builds on deep industry knowledge, long standing customer relationships, and a robust software core in ABSSolute. Continuous investment has been made in reliability, scalability, and platform stability to ensure that customers can depend on their systems in daily mission critical operations. In this context, progress is defined as controlled evolution with outcomes that customers can rely on, rather than change at speed for its own sake.

Rather than pursuing rapid change, the focus remains on predictable results and minimal disruption on the production floor.

 

Platform Evolution and Ecosystem Thinking

A key development is the ongoing evolution toward a cloud enabled and ecosystem oriented platform strategy. ABSSolute Infinity represents the next generation of production control, delivered through a modern web based architecture with reduced local dependencies. This approach supports operational simplicity today while enabling future innovation.

Around this core platform, structured integration capabilities continue to expand. ABSSolute Meridian provides a framework for connecting with external systems and partners, while ABSSolute DataDock supports standardized and predictable data conversions and migrations. Platform choices are consistently made with long term operational clarity in mind, with the goal of reducing complexity for customers rather than adding new layers.

Together, these elements are designed to reduce complexity and increase flexibility as customer requirements evolve.

 

Partner Collaboration with Clear Boundaries

ABS continues to expand collaboration with selected industry related partners through the Meridian Partner Network. The focus is on integrations that deliver clear operational value and align closely with customer priorities.

This approach is intentionally selective. Integration and interfacing are treated as strategic capabilities, supported by dedicated expertise, to ensure consistency, reliability, and long term maintainability on the production floor.

 

Security and Compliance as a Structural Priority

Cyber security remains a structural priority across all platforms and services. ABS continues to invest in protecting customer data, platform integrity, and operational continuity as fundamental requirements for long term trust.

The ISO 27001 certification has been successfully re audited, confirming a mature security framework. In parallel, preparation is underway for compliance with the European Cyber Resilience Act throughout 2026.

 

Continuous Improvement and Delivery

To accelerate innovation while maintaining control, ABS is transitioning toward a continuous delivery model. This allows improvements and enhancements to be delivered more frequently and predictably, without compromising system stability.

An Advanced Analytics and AI capability supports data driven improvements and cloud based innovation with clear customer impact.

 

Strengthening Customer Collaboration

Starting in 2026, ABS will further strengthen customer engagement through enhanced, industry standard processes across Project Management, Support, and Service Management. These processes are designed to improve transparency, consistency, and proactive collaboration throughout the customer lifecycle.

Clear processes support strong collaboration and help all parties focus on what matters most. The objective is clear governance, reliable execution, and a shared focus on long term success.

 

Looking Ahead

The direction for 2026 is centered on delivering customer value rather than simply adding functionality. This means stable solutions, disciplined execution, and fewer surprises.

ABS remains committed to being a reliable long term partner by delivering on promises consistently. The focus remains on building scalable solutions and ecosystems together with customers, guided by trust, predictability, and sustainable progress.